FAQ
We try to answer most of your questions right here. If you can not find your answer here please send us an email.
Return of an order:
Please see return and refund policy for that.
Shipping:
All my products are made to order. Shipping is always free in the lower 48 states. If you life outside the USA the shipping cost will be calculate at check out for you.
Lead Time:
Coin Flags 3-4 weeks
Tumbler laser engraved 1-3 days
Skinny Tumbler 1-3 days
Apparel 3-7 days
Flasks 1-3 days
Coaster 1-3 days
Lighters 1-3 days
This times can change around major Holidays. Please contact us if you need the product to arrive at a specific date to make sure it is possible.
Customization/Personalization:
We can personalize/customize almost every Product in our Store. Please contact us and share your Idea and we will see what we can do for You.
Bulk orders:
I work with many Police, Fire and Military units together when it comes to Awards and retirement gifts. If you want to order more then 5 Items please contact me for bulk pricing.